‘Good service everyone can count on’

Business Feature

 

 

Offering good service to customers and being a company everyone can count on are attributes that Soni Dale, owner of Comfy Cozy Heating and Air, takes pride in. As a Blount Countian himself, it is important to Dale to have a business that everyone can count on.

Dale established Comfy Cozy in Oneonta more than one year ago after he realized a continued need for heating and air installation, maintenance, and repair. Although the company only has three employees, their knowledge and years of experience allow them to get the job done proficiently and in a timely manner.

Dale said the well-versed staff is able to keep heating and air conditioning units maintained, install new systems, and do major repairs that do not always involve having to purchase a new system. Comfy Cozy can also perform an indoor quality service test and provide the report regarding the health of the duct system.

Communication is another important component of the business that Dale takes pride in. Most calls are returned the same day, with many of the calls answered or returned almost immediately. Dale said communication is the key to looking out for the best interests of his customers. Intently listening to what his customers say regarding the issue at hand helps Dale and staff accurately determine what the problem is and where to start to get their system up and running properly.

Comfy Cozy not only services Blount County, they will also do some work in adjoining counties. Although they do not service the Birmingham area, they do service areas such as Pinson, Kimberly, and St. Clair County areas toward Pell City. Comfy Cozy charges a flat rate of $70 for service calls, and there is no additional charge for true emergencies after hours.

Dale has committed to giving back to his community. He offers discounts to town merchants, veterans, first responders, and the disabled. Normal business hours for Comfy Cozy are Monday through Friday, 8 a.m. until 5 p.m. The phone number to reach Comfy Cozy is (205) 207-0737. Comfy Cozy can be followed on Facebook or contacted through their website at www.comfycozyair.com.